LINE to IntercomIntegration
Sync LINE to Intercom for a unified inbox—real-time, bi-directional messaging with full support for group chats and Fin AI, so your team moves faster without switching tools.
lineintercom
Chat with customers right inside your inbox
Send and receive LINE messages directly in Intercom—real-time, bi-directional sync keeps every conversation, reply, and customer detail up to date, so your team always has full context.
LINE
Hi! Welcome to StyleShop! 👋 How can I help you today?
2:15 PMHi! I'm looking for a summer dress. Do you have any recommendations?
2:16 PMAbsolutely! We have some beautiful summer dresses. What's your size and preferred style?
2:17 PMI'm a size M and I love flowy, floral patterns! 🌸
2:18 PMPerfect! I have just the thing for you. Check out this gorgeous floral maxi dress:
2:19 PM'Floral Maxi Dress - $89'
Oh wow! That's exactly what I was looking for! Is it available in my size?
2:20 PMYes! We have it in size M. Would you like me to check if it's in stock and reserve it for you?
2:21 PMYes please! That would be amazing! 😊
2:22 PMIntercom
StyleShop Official
Hi! Welcome to StyleShop! 👋 How can I help you today?
Hi! I'm looking for a summer dress. Do you have any recommendations?
Absolutely! We have some beautiful summer dresses. What's your size and preferred style?
I'm a size M and I love flowy, floral patterns! 🌸
Perfect! I have just the thing for you. Check out this gorgeous floral maxi dress:
'Floral Maxi Dress - $89'
Oh wow! That's exactly what I was looking for! Is it available in my size?
Yes! We have it in size M. Would you like me to check if it's in stock and reserve it for you?
Yes please! That would be amazing! 😊
LINE conversations, powered by Intercom
Every LINE message becomes a native Intercom conversation with rich profiles, Custom Data Attributes, and full access to Fin AI, assignment rules, and automation—covering 1:1 chats, group conversations, and rooms.
Works with Fin AI and Group Chats
Handle LINE group chats and rooms as easily as 1:1. Leverage Intercom’s Fin AI for intelligent answers and Outbound Automations for proactive messaging—while preserving participant context across every thread.
Product Support Group
3 participants
Alex Chen
When will the new feature be available? We've been waiting for this update.
Based on our roadmap, the new feature is scheduled for release in Q2 2024. I'll send you an update when it's ready!
Mike Johnson
Thanks Fin! That's exactly what we needed to know.
Organize your inbox with assignment rules
Every LINE lead includes Custom Data Attributes (CDAs) so your team can find, filter, and segment with ease. Use CDAs to build automatic assignment rules that route each conversation to the right teammate—every time.
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Rich user contact profiles
Automatically sync LINE display names, avatars, status messages, and language preferences into Intercom. Add custom attributes for advanced segmentation, assignment rules, and personalized experiences.
Contact
Sato Akira
UserBridge the Gap BetweenLINE and Intercom
The LINE to Intercom Integration delivers real-time sync, group chat support, and Fin AI compatibility—so every conversation flows into Intercom with the tags, rules, and workflows your team already uses.